⭐ Chat, ratings & reviews policy

1. Purpose

Ratings and reviews help build trust in the GoBenta.ph community.

2. Fair use

Users may:

  • Leave honest feedback based on actual transactions
  • Rate communication, product quality, and reliability

3. Prohibited reviews

You may NOT:

  • Post fake or misleading reviews
  • Use offensive, abusive, or defamatory language
  • Manipulate ratings (self-reviews, fake accounts)

4. Chat guidelines

  • Keep conversations respectful and relevant
  • Do not send spam, phishing links, or malicious content
  • Avoid sharing sensitive personal or financial information

5. Moderation

GoBenta.ph may:

  • Remove inappropriate reviews
  • Restrict chat access for violations
  • Suspend accounts abusing the system

6. Disclaimer

GoBenta.ph acts solely as a platform provider and shall not be held liable for any direct or indirect damages resulting from user interactions, transactions, or misuse of the platform.