Privacy policy

This policy applies to visitors, registered users, buyers, and sellers who access or use GoBenta.ph. If you do not agree with this policy, please do not use the platform.

Depending on how you use GoBenta.ph, we may collect:

• Account and profile data: such as name, email address, and other details you choose to add to your profile.
• Listing and transaction-related data: descriptions, photos, prices, categories, and messages you send in connection with listings or deals.
• Communications: messages you send to us (for example through Contact us) and in-app chat content between users.
• Technical and usage data: such as device type, browser, approximate location derived from IP address, log data, and how you interact with pages and features.

We use personal information to:

• Create and maintain your account and profile
• Display listings, enable search, and facilitate buyer–seller messaging
• Operate, secure, and improve the platform (including fraud prevention)
• Respond to support requests and enforce our policies
• Comply with applicable law and respond to lawful requests
• Where allowed, measure interest in our services and deliver relevant communications or advertising.

We use cookies and similar technologies to keep you signed in, remember preferences, understand traffic and usage, and—where you have not opted out of such tools—support analytics or advertising partners. You can control cookies through your browser settings; blocking some cookies may limit certain features.

We may share information as follows:

• With other users: information you choose to publish (for example public profile or listing details) or that is reasonably needed to complete a conversation or sale.
• With service providers: vendors that host our infrastructure, provide authentication, messaging, email delivery, analytics, or security—under terms that require them to protect your data and use it only for the services they provide to us.
• For legal reasons: if we believe disclosure is required by law, regulation, legal process, or to protect the rights, safety, or property of users, GoBenta.ph, or the public.
• Business transfers: in connection with a merger, acquisition, or sale of assets, your information may transfer as part of that transaction.

We do not sell your personal information in the conventional sense of selling lists of individuals to third parties for their own marketing.

We keep information only as long as needed for the purposes above, including legal, accounting, or reporting requirements. When data is no longer needed, we delete or anonymize it where practicable.

We use reasonable technical and organizational measures to protect personal information. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

Subject to applicable law—including the Philippine Data Privacy Act of 2012 and related regulations—you may have rights to access, update, or correct your personal information, object to certain processing, or withdraw consent where processing is based on consent. You may also have the right to lodge a concern with the National Privacy Commission (NPC).

To exercise rights or ask questions, contact us through Contact us. We may need to verify your identity before fulfilling a request.

GoBenta.ph is not directed at children under the age of majority. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

Our service providers may process data in the Philippines or other countries. Where data is transferred across borders, we take steps consistent with applicable law to protect your information.

We may update this privacy policy from time to time. We will post the revised version on this page and adjust the "Last updated" date. For material changes, we may provide additional notice as appropriate.

For privacy-related requests or questions, reach us via Contact us. For general rules of use, see also our Terms & conditions.